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Before submitting a ticket, try these quick troubleshooting steps to resolve common OttoKit issues (solves 80% of problems):

1. Update OttoKit, WordPress, and everything in between: Ensure you’re using the latest version.
2. Clear Cache: Clear browser cache, cookies, WordPress site, and hosting cache to eliminate conflicts.
3. Enable REST API: If applicable, enable REST API to prevent connection issues.
4. Check for Plugin Conflicts: Temporarily disable other plugins to identify conflicts.
5. Recreate Workflows: If specific issues arise, recreate workflows to confirm the problem.
6. Verify Connections: Ensure proper app connections under OttoKit > Apps.
7. Check Workflow History: Review triggered workflows and check for any errors.

If the issue persists, please include details about the steps you’ve tried and the specific problem you’re encountering. You can share screenshots or screen recordings of the issue.

Additional resources are available online: OttoKit Troubleshooting

Frequently Asked Questions

All you need to know about OttoKit

Who is OttoKit for?

Anyone looking to automate repetitive tasks and connect their apps can benefit from OttoKit.

For example, eCommerce businesses can use it to automate tasks such as adding new products to their online store, updating inventory levels, and sending order confirmation emails.

eLearning businesses can use it to automate tasks like enrolling students in courses, sending course materials, and tracking course completion.

Web design agencies can use it to perform tasks such as taking automatic backups of websites, sending project updates to clients, and managing project management tools.

There are many such use cases in each domain, vertical, and industry where OttoKit can be helpful. If someone is using multiple apps, plugins, websites, or services and wants to connect them so that they can communicate with each other, OttoKit can be a useful tool.

Is OttoKit the same as SureTriggers?

Yes! OttoKit is the new name and identity for what was previously known as SureTriggers. Everything you loved – visual automations, WordPress integration, powerful triggers and actions – remains the same, just with a fresh new look and an even bolder vision. You’ll see new AI features, a smoother experience, and better tools. But your account, automations, and login details all stay the same.

We chose the name OttoKit because it better reflects our mission:

Otto = Automation
Kit = A powerful toolkit for building workflows

If you’ve been using SureTriggers, you’re already on OttoKit. Nothing to migrate. Just log in and keep building.

Do I need coding skills to create automations?

Absolutely not! OttoKit’ user-friendly interface with a visual workflow builder allows you to create automations simply by dragging and dropping triggers and actions.

Whether you’re a small business owner, a freelancer, or just someone who wants to save time and streamline their workflows, OttoKit makes it easy to create automations without any coding skills.

How does OttoKit compare to other platforms like Zapier?

OttoKit is the only automation platform that is built from the ground up to specifically integrate with WordPress and outside applications. This makes it a powerful and versatile tool for WordPress automation as well as for automating tasks between WordPress and external apps and services.

One of the key features of OttoKit is its modern and user-friendly interface, which makes it easy for users to create automations by connecting different apps and services and defining triggers and actions, whereas Zapier feels overwhelming and complicated yet does not offer flexibility that is necessary for creating advanced automations.

In addition to its powerful features and ease of use, OttoKit offers a sensible pricing, making automations accessible to everyone regardless of their financial status.

Is OttoKit a cloud-based platform or is it a WordPress plugin?

OttoKit is a cloud platform that also offers a WordPress plugin. This plugin serves as a bridge between your WordPress website and the platform. All the heavy lifting necessary for automations is done on the cloud platform, which keeps your website lean, fast and reliable for seamless WordPress automation.

Some of my apps are not yet integrated. Can I submit a request?

Yes, if you have apps that are not yet integrated with OttoKit, please submit a request for integration. We offer a wide range of integrations with hundreds of popular apps, plugins and services, and we are always looking for adding more.

Is there a free version?

Yes, you can try OttoKit for free and experience the power of automation!

Our free version includes plenty of free tasks every month. Check out our pricing page to learn more about its features and limitations.