Need Support?

We are here to help. Just tell us a bit about yourself and your question in brief.

Multistep Free Support Ticket Form
Before submitting a ticket, try these quick troubleshooting steps to resolve common OttoKit issues (solves 80% of problems):

  1. Update OttoKit, WordPress, and everything in between: Ensure you’re using the latest version.
  2. Clear Cache: Clear browser cache, cookies, WordPress site, and hosting cache to eliminate conflicts.
  3. Enable REST API: If applicable, enable REST API to prevent connection issues.
  4. Check for Plugin Conflicts: Temporarily disable other plugins to identify conflicts.
  5. Recreate Workflows: If specific issues arise, recreate workflows to confirm the problem.
  6. Verify Connections: Ensure proper app connections under OttoKit > Apps.
  7. Check Workflow History: Review triggered workflows and check for any errors.

If the issue persists, please include details about the steps you’ve tried and the specific problem you’re encountering. You can share screenshots or screen recordings of the issue.

Additional resources are available online: OttoKit Troubleshooting

Trusted by 100K+ Users
No Credit Card Required
World Class Support Team
Scroll to Top