OttoKit Team
May 21, 2025

New Apps and Integration Updates – Formaloo, Line Messenger, Pipedrive & More!

At OttoKit, we’re always working behind the scenes to give you more power and flexibility. Every week, we introduce new apps and enhance existing integrations by adding useful triggers, actions, and improvements to help you automate smarter.

This time, we’ve added 4 brand new apps and made significant upgrades to many of your favorite tools like Pipedrive, FluentSupport, Freshdesk, and more!

Let’s dive into what’s new and how these improvements can benefit your workflows!

Say Hello to 4 New Apps!

Formaloo

Formaloo helps you build powerful forms, quizzes, surveys, and internal tools—all without code! You can now integrate Formaloo with OttoKit to collect data, automate follow-ups, and drive decisions.

SimpleTexting

SimpleTexting is a powerful platform for sending SMS campaigns, alerts, and reminders. You can now use it in your workflows to engage your users via text automatically.

Textverified

Textverified allows you to verify phone numbers using real devices for SMS or voice verifications. Perfect for authentication and account security flows!

Line

Now you can connect with your audience on one of the most popular messaging platforms—Line. Automate replies, updates, and engagement through Line Messenger right from your workflows.

Big Updates to Existing Integrations!

We’ve improved several popular apps by adding new actions and triggers. These updates give you more control and flexibility when building automations.

Fluent Support

Fluent Support just got more powerful with three new actions:

  • Add Tag to Ticket
  • Reply to Ticket as Agent
  • Get All Tickets

Now you can better organize tickets and automate agent responses easily.

SureCart

We’ve added two new triggers for upsell events:

  • Upsell Offer Accepted
  • Upsell Offer Declined

Use these to respond instantly to customer decisions and keep your sales strategy agile.

Zoho CRM

More ways to manage your accounts with two new actions:

  • Update Account
  • List Accounts

Easily keep CRM data in sync and access the right info at the right time.

Paid Memberships Pro

Track your community with the new action:

  • List Members

Use this to automate welcome sequences, member syncs, or custom CRM updates.

Google Contacts

New action alert!

  • Update Contact Label

Quickly organize contacts by updating their labels right within your automations.

HeartBeat

Added a handy action:

  • Find User By ID

This helps you locate specific users instantly for personalized workflows.

Monday.com

We’ve improved the “Create Item” action to be more flexible and powerful.

Pipedrive CRM

We’ve supercharged Pipedrive with tons of new actions and triggers to give you full control over deals, products, people, and more!

New Actions Include:

  • Update Product
  • List Files Attached to Products
  • Update File Details
  • Delete a Deal
  • Update Product Attachment Details
  • Get Filter
  • Delete Organization
  • Create Filter
  • Create Lead Label
  • Update Lead
  • Create Product

New Triggers Include:

  • Watch Deals
  • Watch Notes
  • Watch Organizations
  • Watch Leads
  • Watch Persons
  • Watch Products
  • New Organization
  • New Activity
  • New Deal
  • New Note
  • New Person
  • New Pipeline
  • New Product
  • New Stage
  • New User
  • Updated Deal
  • Updated Person
  • Updated Stage
  • New Lead
  • Watch Activities

These updates make Pipedrive one of the most comprehensive CRMs in OttoKit!

Freshdesk

We’ve expanded Freshdesk integration to include more powerful actions:

  • Crete Note
  • Crete Reply
  • Crete Forum
  • Crete Forum Category
  • Crete Forum Topic
  • Delete Company
  • Soft Delete Contact
  • Hard Delete Contact
  • Delete Ticket
  • Get Company
  • Get Ticket
  • Get Agent
  • List Satisfaction Ratings
  • List Ticket Conversations
  • List Time Entries
  • List Companies
  • Filter Ticket
  • List Contacts
  • List Tickets

Support automation has never been this detailed!

Relevance AI

We’ve added:

  • Message Agent
  • List Conversion

Now you can connect with agents and analyze conversion data with ease.

We hope these updates help you create even smarter, faster, and more impactful workflows.

👉 Ready to try them out? Start creating workflows now!

Cheers,
The OttoKit Team

OttoKit Team
May 12, 2025

🚦 New in OttoKit: Human in the Loop

Human in the loop image

Not every decision should be left to AI.

Introducing Human in the Loop – a powerful new core app in OttoKit that lets you (or your team) step in when human judgment matters most.

Now, you can insert a checkpoint in your automations and send a quick approval request via email or WhatsApp.

Review the AI’s output, edit it if needed, and simply ✅ Approve or ❌ Reject — all without leaving your inbox.

Here’s how it works:

  1. Add the “Human in the Loop” action to your workflow.
  2. Define the approver, what they’re approving, and how long they have to take action.
  3. We’ll send them an email or WhatsApp message with options.
  4. They approve, reject, or ask for further input.
  5. If they approve, the workflow continues. If they don’t respond in time, you decide what happens next (pause, escalate, etc.).

You can also trigger a separate workflow based on the approval decision or track all decisions right from your workflow history.

Setup takes just a few clicks — no code required.

Perfect for:

  • Reviewing AI-generated content before it goes live
  • Approving internal requests (quotes, resumes, invoices)
  • Adding a human checkpoint in high-stakes automation

🧠 Give your workflows a human touch. Start using Human in the Loop now →

OttoKit Team
May 1, 2025

Introducing AI Agents: Your New Teammates

Meet AI Agents – the next generation of automation, built to think, decide, and act on your behalf.

They’re always available, always connected, and always moving your business forward.

How AI Agents Work

  • Smarter automation, fewer rules: Just tell your Agent what you want using natural language and it will figure out the best way to execute. No code, no rigid setup.
  • Dynamic data mapping: Whether you want to send an email, update a spreadsheet, or post on social media, your AI Agent chooses the right steps based on context.
  • Built-in loops and logic: Need to update multiple records or process a list? Agents can loop through items and do the work for you instantly.
  • Result-aware decisions: Agents can make decisions based on earlier results in your workflow. For example, if an order is high value, it can notify the team. If not, it can skip that step.
  • Clear, actionable summaries: Each Agent provides a detailed breakdown of what it did, so testing, debugging, and iteration is effortless.
  • Error-resilient by design: Built-in smart error handling means your Agent can retry, skip, or alert you if something goes wrong. No more broken automations.
  • Works 24/7 with 1,000+ apps: From Google Sheets and Slack to Notion, Stripe, and Zoom, AI Agents integrate with the tools you use every day. Always on, always delivering.

See AI Agents in Action

Readymade AI Agents You Can Use Today

  • Executive Assistant Agent
    Handle meetings, emails, reminders, and tasks through Slack — like having your own personal assistant.
  • Lead Finder Agent
    Find business leads using Google Maps and save all the details into a ready-to-use Google Sheet.
  • Email Task Agent
    Pick important emails, extract tasks, and log them into Google Sheets and Google Tasks automatically.
  • …and more.

Ready To Unlock New Possibilities?

Explore all prebuilt AI Agents, step-by-step setup guides, and detailed use cases in our full announcement.

OttoKit Team
April 7, 2025

Big News: SureTriggers is Now OttoKit!

After months of planning, we’re excited to announce that SureTriggers has officially rebranded OttoKit 💚

Same product you love—now with a name that matches our mission.

Why the Change?

Let’s be honest—”SureTriggers” was never The One.

It helped us get started and served us well – but deep down, we knew there was something better that truly reflects what we offer.

So we spent 9 months exploring. Dozens of domains. Thousands of ideas.

And then… it clicked. OttoKit.

The name “Otto” is Inspired from automation, embodying our core mission. It’s short, easy to say, and instantly recognizable.

Kit – Your toolbox for automation—everything you need, all in one place.

What’s Changing for Existing Users?

The name. That’s it.

Everything else? Business as usual, only better.

  • Your automations? Still running.
  • Your integrations? All there.
  • Your plan and pricing? No change.
  • Your user experience? Now with more power under the hood.

You can continue using your same login and password to access your automations at app.ottokit.com or within WordPress.

You might still see “SureTriggers” in a few places while we transition, but functionally—you’re already using OttoKit.

What’s New?

Soon, you’ll have AI Agents that can think, decide, and act on your behalf—like real teammates, powered by AI.

Here’s what you can expect:

  • Think & Decide Like a Teammate: Handle complex tasks and multi-step workflows.
  • Connect everything: 1,000+ apps (Google Sheets, Zoom, Stripe—you name it).
  • Truly no-code: Just describe what you need, and AI Agents get it done.
  • Scale Instantly: Deploy 1 or 100 agents on demand.
  • Works 24/7: Always on, always learning, always delivering.

📽️ See how easy it is to build your first agent in under 5 minutes. 👇

If you’ve been with us since the SureTriggers days—thank you. You helped shape this. 🙏

If you’re new here—there’s never been a better time to start!

👉 Read the full announcement: https://ottokit.com/introducing-ottokit/

OttoKit Team
February 4, 2025

🎉OttoKit Hits 100K+ Active Installs – A Big Thank You!

We’re absolutely thrilled to share some exciting news—OttoKit has surpassed 100,000+ active installations on WordPress! 🎊 This incredible milestone wouldn’t have been possible without your unwavering support, trust, and valuable feedback. Thank you for being part of our journey!  

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